- What time is check-in and check-out?
- Check In: 3:00 PM
Check Out: 12:00 AM
Guests can use the free luggage deposit before check-in and after check-out.
- Can I check in after 3:00pm?
- Yes, the reception is open 24 hours and ready to welcome you.
- Can I pay using my credit card?
- During the online reservation, no deposit will be charged. At check-out time, Villa Ducale accepts payments with Visa, American Express, MasterCard and JCB.
The hotel reserves the right to verify the credit cards prior to arrival, by requesting the pre-authorization of the first night’s lodging.
- Cancellation and charges
- Cancellations within 7 days from the arrival will result in a charge equal to the first night's stay. For multiple room, long-term reservations and promotional rates we may apply a different policy which will be stated on your confirmation or we may require a deposit.
- Does the hotel have a parking?
- Yes, guests can leave their car in the Private internal Parking (10 euro a day).
- Does the hotel offer an internet point?
- Yes, the hotel lobby offers a fully equipped Internet Point including computer with free Internet connection and printer.
- Is it possible to rent a car?
- Yes, the staff will be glad to help you choose the car that best suits your needs, contacting rental services such as Hertz and Avis.
- Can the Villa Ducale staff make reservations for tours of Taormina and surroundings?
- Yes, Villa Ducale can arrange guided tours to the Etna, Siracusa, Piazza Armerina, Agrigento and the surrounding areas.
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